Shipping Policy

AURA & CO offers free shipping on eligible orders over $50 USD, as advertised on our homepage. Eligibility and available delivery options are confirmed at checkout for your delivery address.

Delivery availability and charges

Enter your complete delivery address at checkout to see the delivery options and any charges that apply. Available destinations can vary by product and delivery service. If no shipping option appears, contact our Help Center before placing your order so we can confirm delivery availability.

Order processing and delivery

We aim to ship orders promptly. Where same-day shipping is shown on the homepage, it refers to dispatch, rather than guaranteed same-day arrival. Availability, order verification, weekends, public holidays, and delivery-service schedules can affect dispatch. Delivery estimates, when available, are provided with the selected service; we do not promise a fixed delivery time for every destination.

Order details and tracking

Please check your delivery address and contact details before placing an order. Contact us promptly if an address needs correcting. If tracking is available for your shipment, details will be provided with your dispatch information.

Delivery questions

For delayed, damaged, or missing deliveries, contact us with your order number. For product returns, see our 14-day Return Policy.

Contact our Help Center or call 1507-514-5024.